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Privacy Policy

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

Information we Collect

We may collect, store and use the following kinds of personal data: (a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit and number of page views); (b) information that you provide to us on the website contact form (such as name, phone number and email address) for the purpose of receiving email notifications and/or newsletters; (c) any other information that you choose to send to us through the website, by email or post.

Cookies

Cookie
Cookie Name
Purpose
More Information
PHP session cookie
PHPSESSID
PHPSESSID cookie is native to PHP scripting language and enables websites to store serialised state data. It is used to establish a user session and to pass state data via a temporary cookie, which is commonly referred to as a session cookie. As the PHPSESSID cookie has no timed expiry, it disappears when the client is closed.
Google Universal Analytics
_ga
__ga cookie is used to determine unique visitors to our site and it is updated with each page view.  Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymisation, Google will truncate/anonymise the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. Google will use this information for the purpose of evaluating your use of this website and compiling reports. Google will not associate your IP address with any other data held by Google. You can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available. Cookie expires 2 years from set/update.

_gat
_gat cookie is used to throttle the request rate, limiting the collection of data on high traffic sites. Cookie expires10 minutes from set/update.

__utma
__utma cookie is used to enable us to track visitor behaviour and measure site performance. Cookie expires 2 years from set/update.

__utmb
__utmb cookie is used to determine new sessions and visits. Cookie expires 30 minutes from set/update.

__utmc
__utmc cookie is set for interoperability with older versions of Google Analytics code. Cookie expires at the end of the browser session.

__utmz
__utmz cookie stores traffic source or campaign that explains how a user reached our site. Cookie expires 6 months from set/update.
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Using your personal data

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. We may use your personal information to: (a) administer the website; (b) improve your browsing experience by personalising the website; (c) send you general (non-marketing) commercial communications; (d) send you email notifications which you have specifically requested; (e) send you our newsletter and other marketing communications relating to our business which we think may be of interest to you by post or by email or similar technology (you can inform us at any time if you no longer require marketing communications); (f) deal with enquiries and complaints made by or about you relating to the website.

Disclosures

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy. In addition, we may disclose information about you: (a) to the extent that we are required to do so by law; (b) in connection with any legal proceedings or prospective legal proceedings; (c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention). Except as provided in this privacy policy, we will not provide your information to third parties.

International data transfers

Information that we collect may be stored and processed in and transferred between the United Kingdom where we host our web server and any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy. If you are in the European Economic Area (EEA), information which you provide may be transferred to countries including the United States which do not have data protection laws equivalent to those in force in the EEA. You expressly agree to such transfers of personal information.

Security of your personal data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide in a database on our secure (password, and firewall protected) servers, hosted in the United Kingdom with MacAce, part of the CorNetworks Group, MacAce’s privacy policy is available at http://www.macace.net/about-PrivacyPolicy.php. Data stored on these servers may be transmitted and stored on our computers located in the countries in which we operate. Of course, data transmission over the Internet is inherently insecure, and we cannot guarantee the security of data sent over the Internet.  

Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

Your rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee (currently fixed at £10.00). You may instruct us not to process your personal data for marketing purposes by email at any time.

Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

Contact

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email, or by post to the address shown in our Contact section of this website.
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